Pricing

Priced on what you use. Not on who exists in your database.

Two meters: events processed and messages orchestrated. Profiles, seats, segments, journeys, reports and AI are not metered, so a growing database never raises the bill on its own.

What is metered

Two numbers you already watch.

Both meters are visible in the dashboard in real time, per project, and both are the numbers your own engineering team already tracks.

Meter 1

Events processed

Every event accepted by ingestion, from any SDK or the server API, after deduplication. A retried batch counts once. Quarantined events count once.

product_viewed + checkout_started + order_completed = 3 events

Meter 2

Messages orchestrated

Every message a journey, campaign or transactional call hands to one of your providers. Suppressed, capped and held-out sends are not messages and are not metered.

push (no open) then whatsapp fallback = 2 messages

Not metered

Everything else

  • profiles
  • seats
  • segments
  • journeys
  • reports
  • AI
  • data export

Add every colleague, build every segment, run every report. None of it moves the bill.

MAU pricinggrows with the size of your databasebars: what you paydashed: events sentUsage pricingtracks the events you actually sendbars: what you paydashed: events sent
A database only grows. Pricing on the people in it charges you for everyone you have ever met, including the dormant. Pricing on events and messages charges you for what the platform did this month.

Plans

Start free. Grow into the plan your volume needs.

Every plan runs the same platform. The tiers differ in included volume, retention, number of projects, enterprise access controls and the level of support behind them.

Developer

Free

No credit card. Upgrade in place.

For evaluation and small apps.

Includes

  • Every feature of the platform
  • Limited events and messages per month
  • Shorter retention window
  • One project
  • All channels through your own providers
  • SQL console and full export
  • Community support

Growth

Talk to sales

Monthly, no minimum. Published rates arriving with general availability.

The full platform for one project.

Includes

  • One project, the full platform
  • Higher included volume, overage at published rates
  • Standard retention
  • Predictive segments and experiments
  • Journeys as code and the CLI
  • AI assistant and MCP server
  • Warehouse sync
  • Email support

Scale

Most teams

Talk to sales

Annual. Published rates arriving with general availability.

Multiple projects, higher volume and enterprise access.

Includes

  • Multiple projects under one organisation
  • Higher volume on committed pricing
  • SSO (SAML) and SCIM
  • Object-level access control
  • Extended retention and audit log export
  • Choice of data region
  • Named engineer and onboarding
  • Security review

Enterprise

Custom

Annual, scoped with your security and procurement teams.

Regulated and self-hosted deployments.

Includes

  • Self-hosted in your cloud, or a dedicated data plane
  • Bring-your-own-key encryption
  • Any region
  • Security review and custom DPA
  • Custom retention and volume
  • Uptime SLA and priority support
  • Custom roles and approval flows
  • Invoicing and procurement on your terms

Growth and Scale rates are published with general availability. Until then, sales sizes the plan on your event and message volume and confirms it in writing before anything is billed.

Compare plans

What each plan includes.

A tick means the capability is included at that tier without a separate add-on.

CapabilityDeveloperGrowthScaleEnterprise
Analytics
Analytics suiteIncludedIncludedIncludedIncluded
FunnelsIncludedIncludedIncludedIncluded
RetentionIncludedIncludedIncludedIncluded
PathsIncludedIncludedIncludedIncluded
SQL consoleIncludedIncludedIncludedIncluded
Warehouse syncNot includedIncludedIncludedIncluded
Audience
SegmentsIncludedIncludedIncludedIncluded
Live segmentsIncludedIncludedIncludedIncluded
Predictive segmentsNot includedIncludedIncludedIncluded
Journeys
JourneysIncludedIncludedIncludedIncluded
SimulationIncludedIncludedIncludedIncluded
Journeys as codeNot includedIncludedIncludedIncluded
Delivery
All channelsIncludedIncludedIncludedIncluded
BYO providersIncludedIncludedIncludedIncluded
TemplatesIncludedIncludedIncludedIncluded
Governance
Governance suiteIncludedIncludedIncludedIncluded
Blast radiusIncludedIncludedIncludedIncluded
Universal holdoutNot includedIncludedIncludedIncluded
ExperimentsNot includedIncludedIncludedIncluded
AI
AI assistantLimitedIncludedIncludedIncluded
MCP serverNot includedIncludedIncludedIncluded
Security
SSO / SAMLNot includedNot includedIncludedIncluded
SCIMNot includedNot includedIncludedIncluded
Object-level accessNot includedNot includedIncludedIncluded
PII maskingIncludedIncludedIncludedIncluded
BYOK encryptionNot includedNot includedNot includedIncluded
Self-hostedNot includedNot includedNot includedIncluded
Data residencyDefault regionDefault regionChoice of regionAny region or your cloud
Audit log exportNot includedNot includedIncludedIncluded
Platform
Projects11MultipleUnlimited
RetentionShorter windowStandardExtendedCustom
Support levelCommunityEmailNamed engineerNamed engineer, SLA

Estimate your volume

Work out which meter moves, and how far.

Three inputs, two outputs. The suggestion uses illustrative thresholds so you can see which tier a given volume lands in.

100,000
1,00010,000,000
100
103,000
4
0120
Events processed
10,000,000
per month
Messages orchestrated
400,000
per month

Suggested plan

Growth

Illustrative thresholds: Developer up to 1,000,000 events and 10,000 messages, Growth up to 25,000,000 events and 1,000,000 messages, Scale up to 250,000,000 events and 10,000,000 messages. Published limits arrive with general availability.

FAQ

Pricing questions, answered plainly.

What exactly is metered?

Two things: events processed and messages orchestrated. Profiles, seats, segments, journeys, reports and AI features are not metered. Dormant users cost nothing.

Why not price on monthly active users?

Because it charges you for people you never message and punishes you for growing your database. Events and messages track the value you actually get from the platform.

Do messaging costs come through Edverix?

No. Your providers bill you directly at your own rates. Edverix meters the orchestration of a message, not its delivery, and the delivery log shows provider cost per conversion because you know what you paid.

What happens if we exceed our plan's volume?

Nothing is dropped. Overage is billed at the published per-unit rate, and you receive an alert at 80 and 100 percent of the included volume so there are no surprises.

Can we self-host on an Enterprise plan?

Yes. Self-hosted deployments run the same platform in your cloud account and region, with the same dashboard, SDKs, API and support.

Is there a minimum contract?

Developer and Growth plans are monthly with no minimum. Scale and Enterprise plans are annual and include onboarding, a named engineer and a security review.

Do you charge for AI features?

No. Copy generation, natural-language segments and reports, predictive scores and the assistant are included in every paid plan.

How is the free plan limited?

By event volume and message volume per month, and by a shorter data retention window. Every feature is available so evaluation happens on the real product.

Get started

Start on the Developer plan. Upgrade when the numbers say so.

Send your first event in an hour, simulate your first journey against real history, and keep every byte of it in a database you can query.

  • No credit card for the Developer plan
  • Bring your own providers
  • Export everything, any time