Solutions · Marketplaces & On-demand

Activate both sides. Complete every order.

Marketplaces and on-demand platforms run two funnels at once and lose people at the handoff between them. Edverix models buyers and providers as separate profile types under one account, orchestrates independent contextual journeys per order, and relays supply events to the demand that wants them.

catalog / events7 tracked
  • search_performed
  • listing_viewed
  • request_created
  • provider_assigned
  • order_completed
  • rating_submitted
  • provider_online

What we track

7 events
search_performed
A search ran, with query and result count.
listing_viewed
A listing or provider profile opened.
request_created
A buyer placed an order or request.
provider_assigned
A provider accepted or was matched.
order_completed
Payment captured and the order placed.
rating_submitted
A rating left for the other side.
provider_online
A provider became available in a zone.

Automation

The moments, and what runs at each one.

Each play is a trigger on your own events, an action through your own providers, and a number you can hold it to.

Search without request

  1. Trigger

    search_performed with results, no request_created in the session

  2. Action

    Push with the top three listings for that search and current availability

  3. Proof

    Request rate against control

Order stuck

  1. Trigger

    request_created with no provider_assigned within the SLA window

  2. Action

    Transactional status update to the buyer; webhook to operations; branch on assignment

  3. Proof

    Cancellation rate for delayed orders

Provider activation

  1. Trigger

    Provider profile with signup_completed and no provider_online within three days

  2. Action

    Step-by-step onboarding journey on WhatsApp with a document upload deep link

  3. Proof

    Activation rate and time to first job

Supply relay

  1. Trigger

    Business event: new provider online in a zone

  2. Action

    Notify buyers in that zone with a recent unfulfilled request

  3. Proof

    Fulfilled requests within one hour of the relay

Repeat usage

  1. Trigger

    Engagement score drops below threshold after a completed order

  2. Action

    Personalised in-app slot with a recommendation and an incentive sized by lifetime value

  3. Proof

    Second-order rate by cohort

Reports

Reports this vertical lives on.

Every report runs on the raw events, and any report becomes an audience in one click.

Two-sided activation funnels

Buyer and provider funnels side by side.

Order completion by zone

Split a funnel by a request property.

Time to fulfil distribution

Median and average between request and assignment.

Cost per completed order by channel

Provider cost divided by attributed completions.

Channels that carry the weight

  • Push
  • WhatsApp
  • SMS
  • In-app
  • Webhooks

FAQ

Questions from Marketplaces & On-demand teams.

Anything not answered here is a demo call away.

Request a demo
Can we keep buyers and providers separate?

Yes. Profile types and object-level access control keep the two audiences apart in segments, journeys and reports while sharing one account.

Get started

See Marketplaces & On-demand plays on your own events.

Send your first event in an hour, simulate your first journey against real history, and keep every byte of it in a database you can query.

  • No credit card for the Developer plan
  • Bring your own providers
  • Export everything, any time