Use case · Product notifications

Ship a notification centre without building one.

Product notifications need an inbox, toasts, digests and rules a workspace admin can set for the whole team. Edverix provides the drop-in components and the organisation-level policy, on the same profiles the rest of the platform uses.

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Runs on

3 modules

  • Messaging Channels

    Mobile push, web push, in-app, inbox, email, SMS, WhatsApp, RCS, on-site and webhooks, with no margin on delivery.

    Explore Channels

  • Delivery Governance

    Frequency caps, quiet hours, suppression, send-rate throttling, a blast-radius ceiling and a delivery log that explains every miss.

    Explore Governance

  • Customer Profiles & Identity

    Anonymous history is stitched onto the known user at login, with computed attributes, reachability and a full event timeline.

    Explore Customer profiles

How it runs

The same play, in the industries where it matters most.

Each example is a trigger on your own events, an action through your own providers, and a number you can hold it to. The industry page shows the rest of that vertical's plays.

FromB2B SaaS & Product Teams

Product notifications

  1. Trigger

    comment_added, mention, assignment

  2. Action

    In-app inbox and toast components, batched into a digest per collection window, respecting the org's policy

  3. Proof

    Notification open rate and unsubscribe rate

FromB2B SaaS & Product Teams

Expansion signal

  1. Trigger

    seat_limit_reached or integration_connected on a lower plan

  2. Action

    Signed webhook to the CRM; email to the owner with usage summary

  3. Proof

    Expansion revenue attributed to the signal

FromEdTech & Learning

Stuck on a quiz

  1. Trigger

    quiz_failed twice on the same quiz id

  2. Action

    In-app hint card; branch to an instructor message if failed a third time

  3. Proof

    Quiz pass rate after intervention

FromMedia, OTT & Subscriptions

Playback error

  1. Trigger

    playback_error on a device type

  2. Action

    Anomaly alert to engineering; in-app apology and resume link after the fix

  3. Proof

    Session recovery rate after error

Related industries

Where this use case does the most work.

Each page names the events that matter, the plays that run on them and the reports the team lives on.

B2B SaaS & Product Teams

Account-level lifecycle, product notifications, digests and org policies.

See the plays

EdTech & Learning

Trial conversion, course completion, streaks and renewal.

See the plays

Media, OTT & Subscriptions

Content affinity, new-episode relays, paywall conversion and churn.

See the plays

FAQ

Questions about product notifications.

Anything not answered here is a demo call away.

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Do we have to build the inbox ourselves?

No. Drop-in React components for feeds, toasts and banners ship a notification centre in a day, and the app inbox persists across restarts with unread counts and read and delete handling.

How do digests work?

Triggers for one profile are collected inside a window you set and sent as one message, so three comments become one notification instead of three pushes.

Can a workspace admin set rules for the whole team?

Yes. Organisation-level notification policy overrides individual preferences, and every send records which policy applied.

More use cases

PreviousTransactional messagingNextLifecycle marketing

Get started

See product notifications on your own events.

Send your first event in an hour, simulate your first journey against real history, and keep every byte of it in a database you can query.

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